This Privacy Policy explains how Coinchemy handles information while you combine matching coins, build higher values, save progress, and use optional game services.

Merge Progress

Coinchemy may save the current board, unlocked coin values, score, completed goals, tutorial state, and selected settings. These records allow a merge session to continue from the correct point.

Gameplay Events

Limited events such as level starts, successful merges, retries, reward claims, and feature use may be counted. We use grouped results to check difficulty, pacing, and whether game features work as intended.

Device and Error Information

The game may process app version, operating system version, device category, language, region setting, crash details, and performance measurements. This information supports compatibility testing and fault repair.

Purchases and Advertising

If purchases or advertising are available, the relevant app store or advertising provider may process transaction references, advertising identifiers, approximate region, and interaction events under its own privacy terms. Coinchemy does not receive complete payment card details.

Support Information

When you request assistance, we use the reply address, message, screenshot, purchase reference, or device details that you choose to provide. This material is used to investigate and answer the request.

Retention and Security

Local progress remains until it is cleared from the device. Other operational records are kept only while reasonably needed for support, accounting, security, fraud prevention, or legal duties. Reasonable safeguards are used to protect retained information.

Player Choices

You may manage app permissions, cloud backup, and advertising preferences through device or platform settings. Depending on local law, you may also request access, correction, deletion, or restriction of certain personal information.

Children and Updates

Coinchemy is not intended to knowingly collect personal information from children below the applicable age of consent. This policy may be updated when the game, service providers, or legal requirements change.

Policy Updates and Contact

This policy may be updated to reflect changes in Coinchemy, its service providers, technology, or applicable law. Questions and privacy requests may be submitted through the official support channels available with the game.